Terms of Service

1. Who this is between

These Terms ("Terms") are an agreement between you ("Member", "you") and NuMail Inc., a Delaware corporation and the owner of OutboundPass ("we", "us"). OutboundPass is the brand of our membership program. Our registered office is at 651 N Broad St, Suite 201, Middletown, DE 19709, USA. By enrolling, paying, and using the products bundled into your plan, you accept these Terms. If you join the Affiliate Program, section 5 says how you accept the parts of these Terms that apply to affiliates, whether or not you are a Member.

2. What you're paying for

OutboundPass is a product membership offered on monthly plans. For the monthly fee of the plan you choose, you receive access to the bundled products (currently ColdRelay, NuMail, Handshake, ZenVerifier, LeadCart, InboxSlash, the Outbound Community, and Outbound Summit tickets), at the per-product allocations defined for that plan.

A complete list of currently shipped products and the per-plan allocations is published on the OutboundPass pricing page and in your member dashboard.

2.1 Allocations & fair use

Each plan defines a published allocation for every product (e.g., domains and mailboxes for ColdRelay, monthly send volume for NuMail, LinkedIn accounts for Handshake, monthly verification credits for ZenVerifier). These allocations are subject to the published fair-use, acceptable-use, and abuse-prevention policies of each underlying product. Repeated abuse or evasion of allocation limits may result in throttling, suspension, or termination.

2.2 What this is NOT

Your membership is not any of the following:

• A security, equity, profit-share, ownership stake, or investment instrument.
• A guarantee of business outcomes, revenue, or return on investment.
• A right to unlimited usage of any single product.
• A grant of voting rights or governance authority over NuMail Inc. or any affiliated entity.
• White-label, reseller, or sublicense rights (those require a separate agreement, except where a plan explicitly includes a white-label add-on).

3. Pricing & billing

OutboundPass is sold on monthly plans. The plan you choose is billed monthly in USD at the rate shown at checkout, and renews automatically each month until you cancel. Current plans and their monthly rates are published on the pricing page; the Mega Agency plan also offers optional monthly add-ons (NuMail Whitelabel and Handshake 50 Accounts) at $197/mo each, added to the same monthly subscription.

Charges currently appear on your card statement from ColdRelay LLC, a Wyoming limited liability company.

3.1 Cancel anytime

There is no minimum term and no lock-in. You may cancel at any time through the member dashboard or by writing to founders@outboundpass.com. On cancellation you keep access through the end of your current paid monthly period, and you will not be charged again.

3.2 Auto-renewal

Plans auto-renew monthly at the plan's current rate using the payment method on file. To stop the next charge, cancel before your renewal date through the member dashboard or by writing to founders@outboundpass.com.

3.3 Taxes & fees

Prices are stated in USD and exclusive of any applicable sales, value-added, or other transactional taxes. Where required by law, applicable taxes will be added at checkout and itemized on your invoice.

4. Plans, add-ons & product changes

Each plan bundles a defined set of products at defined allocations, published on the pricing page and in your dashboard. You may upgrade or downgrade between plans at any time; changes take effect on your next billing period, and allocations adjust to the new plan accordingly. Certain plans offer optional add-ons (for example, a white-label option or expanded account allocations) billed separately from the base plan.

5. The Affiliate Program

Anyone may apply to join the OutboundPass Affiliate Program, free; you don't need to be a member or a customer. Customers of our products are approved once they confirm their email, and other applications are reviewed. The program provides commissions on referred sales according to the rate card published on the affiliate program page. Commissions are compensation for marketing services rendered, and apply to qualifying transactions only. This section 5 is the Affiliate Program terms; The 100 Club bonus has its own program terms on its page, which add to this section.

The Affiliate Program terms are an agreement between you, as an affiliate, and NuMail Inc. You accept this section 5 and The 100 Club terms when you apply to the program (on the affiliate application form or by enrolling in the founder hub) or confirm your affiliate account, whether or not you are a Member. Sections 9 and 11 to 14 also apply to the Affiliate Program.

5.1 Attribution & payout

Attribution is via tracked link with a 60-day cookie window. Each commission is held for 30 days, then paid in the monthly payout via PayPal, Wise, or bank transfer once the $100 minimum threshold is reached. Refunds, chargebacks, and confirmed cases of fraud or self-referral will reverse the corresponding commission.

5.2 No income guarantee

Earnings examples and the on-page calculator are illustrative. Actual earnings depend on referral volume, customer retention, product mix, and other factors. No specific income outcome is promised or guaranteed.

5.3 Promotion Rules

These rules apply to everything you publish or send to promote OutboundPass or any of our products and programs: posts, comments, emails, messages, videos, ads and pages. Approved affiliates whose account is active get the media pack in the affiliate hub, with the detail and examples. If anything in the media pack conflicts with this section, this section applies.

• Disclose every time. Put "I earn a commission if you buy through this link." next to every affiliate link, and use each platform's paid-partnership label where it has one. Say that you're an OutboundPass affiliate.
• Claims. Describe our plans, products and programs only in the words and numbers published on our live websites. Don't invent statistics, results, customers or quotes, don't reproduce customer testimonials, and don't promise any income or business outcome. Any earnings example must say "Example only, not a promise." The 100 Club is a bonus: never describe it as a contest, giveaway, sweepstakes or prize, or as a free car.
• Email. You may promote by cold email to business contacts only, sent from your own domains and under your own name. Never use OutboundPass or any of our product or program names in a sender name, sending address or sending domain. Every email must comply with CAN-SPAM and any other anti-spam law that applies to you or your recipients, including accurate header information, a subject line that isn't misleading, a clear and conspicuous statement that the email is an advertisement or solicitation (unless the recipient has already agreed to hear from you), your valid physical postal address and a working way to unsubscribe. Honour every unsubscribe request promptly, and within 10 business days at the latest.
• Search ads and our names. Don't bid on our brand names in search advertising, including misspellings and variants such as a brand name with "coupon", "pricing" or "login", and don't use them in ad text or display URLs. Our brand names include OutboundPass, ColdRelay, NuMail, Handshake, ZenVerifier, Outbound Community, Outbound Summit and The 100 Club. Don't use them in your domain names, subdomains or social media handles.
• Don't pose as us. Never present yourself as OutboundPass, one of our products, our support team or our staff, or run an account, page or ad that looks official.
• No coupon sites or self-referrals. There are no coupons. Don't list us on coupon, deal or cashback sites, and don't offer discounts, rebates or rewards of your own. Purchases by you, your team, your family or partners, or any account you pay for are self-referrals and earn no commission. No cookie stuffing, forced clicks or fake traffic.
• Plans and products only. The Affiliate Program covers our plans and products. Don't use your link to promote, or solicit interest in, any offering of securities by NuMail Inc.
• Our names and logos. While your affiliate account is active, you may use our names, logos and the media pack only to promote our plans and products under these rules, and only as supplied, without altering them. This permission ends when your affiliate account ends.

You are responsible for your own promotions, including every email you send, and for following the law and each platform's rules. If you break these rules, we may reverse or withhold the commissions involved, end your participation in The 100 Club, and suspend or close your affiliate account. If we ask you to change or remove a promotion, you agree to do so promptly.

6. Refunds

The full refund policy is at /refund. In summary:

• 14 days from your first charge: full, no-questions refund.
• After 14 days: the current month is non-refundable by default; genuine issues are handled at our discretion, case-by-case.
• Cancel anytime: stop the next monthly charge by cancelling before your renewal date.

7. Acceptable use

You agree not to use the products to: send unsolicited bulk email in violation of applicable anti-spam laws (including but not limited to CAN-SPAM, GDPR, CASL); harvest or scrape data in violation of platform terms or law; impersonate other people or organizations; transmit malware or conduct phishing; or otherwise violate any applicable law in your jurisdiction or your recipients'.

Each product in the Pass also has its own acceptable-use policy that applies in addition to these Terms. You are solely responsible for ensuring your campaigns and use of the products comply with all applicable laws.

8. Suspension & termination

We may suspend or terminate your membership for: non-payment; violation of acceptable-use terms; chargeback or payment dispute; fraud or impersonation; conduct that materially harms other members or our reputation; or as required by law. We will, where reasonably possible, give notice and an opportunity to cure before termination, except where the violation is severe.

You may cancel at any time through the member dashboard or by writing to founders@outboundpass.com. Cancellation ends recurring monthly billing as of your next renewal date and keeps your access through the end of the current paid period; refund eligibility is governed by Section 6 and the refund policy.

9. Intellectual property

All products, software, brand assets, content, and documentation provided through the Pass are the intellectual property of NuMail Inc. or its licensors. Your membership grants you a limited, non-exclusive, non-transferable license to use the products for your own internal business purposes during the term of your membership. You may not reverse-engineer, redistribute, white-label, or sublicense the products without a separate written agreement.

10. Privacy & data

Our handling of personal data is governed by the Privacy Policy. By using the Pass, you acknowledge that your use of certain products will involve data processing by named sub-processors. A current list of sub-processors is maintained in the Privacy Policy.

11. Disclaimers & liability

The Pass and the underlying products are provided "as is" and "as available". To the maximum extent permitted by applicable law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant uninterrupted or error-free operation, and we do not guarantee that any product will deliver any specific business outcome.

To the maximum extent permitted by applicable law, our aggregate liability arising out of or related to the Pass shall not exceed the fees paid by you in the 12 months preceding the event giving rise to the claim. Neither party shall be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages.

12. Changes to these Terms

We may update these Terms from time to time. Material changes will be communicated to active members (and, for changes to section 5, to active affiliates) via email and reflected in the dated "last updated" notice at the top of this page. Continued enrollment, or continued participation in the Affiliate Program, after notice of a material change constitutes acceptance. If you do not agree with a material change, your remedy is to cancel and seek a refund (subject to Section 6).

13. Governing law & disputes

These Terms, and any dispute or claim arising out of or relating to them, your membership, or OutboundPass, are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-laws rules.

Any such dispute or claim shall be brought exclusively in the state or federal courts located in the State of Delaware, and you and NuMail Inc. each consent to the personal jurisdiction and venue of those courts.

14. Contact

Questions about these Terms: founders@outboundpass.com

NuMail Inc., 651 N Broad St, Suite 201, Middletown, DE 19709, USA